We want our customers to invest in products that last. We offer a lifetime warranty on the hardware and assembly on all our jackets from regular wear. We are not able to refund or return items, but will happily exchange your merchandise to the correct size or offer a credit towards future purchases.
EXCHANGE POLICY FOR BOOTS:
All boots are hand made & made to order. We will provide as much information in the description. Should you need more detail, please feel free to reach out to us. We are happy to help!
We are not able to give refunds or returns on boots. We guarantee the craftsmanship. If something should fail due to a manufacturing error, we will gladly repair or replace your boots. If they don't fit, we will happily exchange and correct the sizing.
We understand that it is hard to buy shoes online without trying them on, so we will gladly answer any questions and assist with sizing before you make your purchase.
TIME EXPECTED FOR BOOTS:
We strive beyond anything to offer quality over quantity.
Each boot is individually hand made on an assembly.
Please, allow 2-5 months for delivery.